AI chatbot
24/7 FAQ and first-line inquiry handling
- What it does
- Classify web/LINE inquiries, draft replies, escalate when needed
- Sample input
- "Is this in stock?" · "What is the implementation timeline?"
- Sample output
- Category · draft answer · handoff card for staff
- Expected effect (reference)
- Lower first-line inquiry load (reference)
- Typical timeline
- 4–6 weeks